Dedicated India Capability Centers for Mid-Market Companies
Launch a client-dedicated GCC in 30–90 days with measurable governance, quality controls, and security aligned to your risk profile. Start with 5 seats and scale with confidence.
Not staff augmentation.
A capability center with an operating system.
Traditional outsourcing relies on black-box delivery. We build client-dedicated teams that operate on a standardized Operating System—giving you visibility, control, and a foundation for long-term scale. You own the culture; we provide the infrastructure, governance, and execution muscle.
How It Works
A governed, transparent path from concept to scale.
Readiness & Design
We define scope boundaries, establish controls, and set baseline KPIs before a single hire is made.
30-Day Launch Phase
Initial setup and recruitment. We prove delivery capabilities under strict governance protocols.
Go-Live Buildout
Scaling to 10–30 seats. Implementation of SOP library, operational dashboards, and reporting structures.
Operate & Improve
Steady state operations with Monthly Business Reviews (MBRs), QA programs, and continuous improvement loops.
Scale Towers
Quarterly capability expansion into new functional areas based on performance data.
Optional Transfer Path
A clear, documented path to full client ownership if and when you decide to take the entity internal.
Capability Towers
Specialized functions we build and manage.
Core Operations
Finance Ops
AP/AR, GL, Reconciliation, FP&A Support
Customer Ops
L1/L2 Support, Onboarding, Success Ops
Data/Reporting Ops
Data Cleaning, BI Dashboards, ETL Monitoring
Specialized Functions
RevOps
CRM Admin, Lead Gen, Sales Support
Procurement Ops
Vendor Mgmt, PO Processing, Supply Chain
HR Ops
Payroll, Benefits Admin, Recruitment Support
IT Ops
Helpdesk, SysAdmin, NOC Monitoring
Why Mid-Market?
Ready to launch your India capability center?
Stop renting headcount. Start building a capability.
Request a GCC Readiness Call